Best Practices for Creating an Effective Caregiver Daily Schedule
Knowing your caregivers and establishing a trusting relationship with them involves:
- Understanding their working needs and preferences
- Knowing the type of client(s) they are comfortable working with
- Understanding the type of client(s) they are uncomfortable working with
- Knowing their strengths, weaknesses, likes, and dislikes
- Understanding their goals and respecting their personal lives
- Understanding their scheduling needs
- Exceptional care to our clients starts with providing exceptional care to our caregivers.
Step One: Establish a Compassionate Working Relationship
This is the primary goal in scheduling caregivers.
There are many factors to consider to meet the needs of both the caregiver and the client. This includes the background, personality, and caregiving skills of each caregiver. They help determine which caregiver is the best fit for each client.
In scheduling, it is important to understand the preferences of every caregiver. Each caregiver has a specific set of working hours that they are available to work.
These hours will vary caregiver to caregiver, day to day, and week to week. For example, some caregivers are able to work overnight shifts any day of the week. Others can only work between 9AM-2PM on Mondays and Wednesdays.
Some caregivers may only be available to work 12 hour shifts every other Saturday and Sunday. Some are available every weekend.
Creating an Effective Caregiver Daily Schedule, Step Two: Build a Team
The first step in creating a caregiving team for a client begins with learning their needs. This includes the personality of the client and their preferred schedule.
Some clients need full personal care, 24 hours a day, 7 days a week. Other clients may request companionship services three times a week from 9AM–1PM. As a result, these schedules need different skills sets and different caregivers.
Scheduling involves two primary considerations. You’re looking to match a caregiver’s skill set and the client’s needs along with the caregiver’s availability to the client’s schedule.
Other Client/Caregiver Matching Factors
Other factors that impact the matching process include:
Does the client have any pets? Some caregivers are allergic to animals or prefer not to work with a client who has pets. Notably, this is always considered during the scheduling process.
Where does the client live? Some caregivers are only able to work in Cary, while others will work in Cary, Raleigh, and Apex.
Does the client need personal care, companion care, or a mix? Our caregivers have very different and unique skill sets.
Does the client have their own vehicle or would they need the caregiver to drive them? Some caregivers are willing to transport a client in their own vehicle and some are not willing to do so.
Will the client need to make adjustments on certain days due to appointments? Some caregivers have personal schedules that are flexible day to day. They are able to adjust their schedule to accommodate appointments. Some caregivers are not able to make accommodations due to other jobs, childcare, etc.
What are the client’s personal preferences? Some clients prefer very talkative and engaging caregivers. Others would rather have a caregiver who is quiet.
Is the family involved in the client’s care? This factors into the scheduling arrangement and the consistency of caregivers scheduled.
There are other dynamics that can affect caregiver consistency and availability in schedules.
Step Three: Consistent Follow Up with Client and Caregiver Team
Finally, once you have created a caregiving team for a client, consistent follow up is paramount. This ensures the client’s needs are being met and that the caregivers are implementing the plan of care. At the same time, it is as important to ensure the caregivers’ needs are being met. Do they enjoy working with their client and does their schedule work in their favor?
You can think of scheduling like a putting together a bunch of puzzle pieces in the right way. Each piece plays a vital role and each piece has its rightful place.
Above all, exceptional care begins with having all the pieces in their rightful place.